The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Tong Lian Trading Co will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 1 weeks after the confirmation.
Please return your purchase to the following address:
Tong Lian Trading Co
3255, Lorong 8, Taman Ria,
08000 Sungai Petani,
Please contact us at Enquiry@pancomalaysia.my or 04-4421682/04-4404317 if you have any questions or doubts.